Alarmhandler

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What is Alarmhandler’s data policy?

September 14, 2016

To ensure efficient operation of the Alarmhandler the following data retention policy data applies:

  1. received signal data from alarm and use data stored for 30 days
  2. received photos from cameras kept until the account’s quota is exhausted or were at least 30 days old
    • The quota pt. set to 100MB per camera
    • There will not be stored additional photos if the quota is exhausted
    • Is the quota used up, the customer will be notified of this in the app
    • Customer can always delete photos in the app, including when the quota is exceeded, so that again is space to store new photos

If you need to save images for a specific event, you download them from Alarmhandler using the “Send mail” button located on the playback screen. If you need a dump of the log for a specific event, we suggest you take a screen shot om the phone of the log for the event.

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Compelling Software, CVR 35650253, Oddervej 202, 8270 Hojbjerg, Denmark