It’s your data, and we use them for nothing, but to provide you with situational awareness of your estate. We look after them for up to 30 days after which they are deleted.
You invite users you know to Alarmhandler. All users in the system will validate the specified email, and home owners are also requested to validate the ownership of the physical address. In Alarmhandler, you can trust users to be who they say they are.
Data access when needed
We’ve given extra attention to access control. Residents have full access in the app, but children may be given restricted access. Your response team are not given access at all until needed. Alarmhandler will involve the response team you’ve recruited in case there’s an alarm that inhabitants cannot handle, and only then is the response team activated and given access to the app.
Securing central data
To prevent leakage of critical data, the system is built so that they’re not stored centrally, e.g. we do not store your credit card information in our system, nor your password, and no uploaded images remain on our ftp server for more than 1 second. If you use Alarmhandler to control your SMS alarm, the PIN code is never sent to our servers. We’ve done the utmost to limit and secure centrally stored data as much as possible. Your data is securely stored in the Amazon cloud.
Securing the data on your phone
Just like your online banking app, our alarm app is locked with a PIN code. After three attempts to unlock the app, your user is logged out and all data inside the app is wiped.
Securing data on the web
We use encrypted lines between your phone and our servers in the Amazon cloud. We make sure that your camera does not send images from your home to our servers, unless there is a reason for it. Your camera will not be able to connect to our servers – and thus send images – until your alarm is activated and motion or sound is detected.