It’s your data, and we use them for nothing, but to provide you with situational awareness of your estate. We look after them for up to 30 days after which they are deleted.
You invite users you know to Alarmhandler. All users in the system will validate the specified email. In Alarmhandler, you can trust users to be who they say they are.
Fine grained access
We’ve given extra attention to access control. The home owner is the one that set up the estate in the system and adds alarms / sensors. The home owner can invite others to join the estate, which means they can also control the monitoring and play back recordings. Only the creator of an estate can modify or delete it. Others may just leave it, not delete it.
Securing central data
To prevent leakage of critical data, the system is built so that they’re not stored centrally, e.g. we do not store your credit card information in our system, nor your password, and no uploaded images remain on our mail server for more than a few seconds. If you use Alarmhandler to control your SMS alarm, the PIN code is never sent to our servers. We’ve done the utmost to limit and secure centrally stored data as much as possible. Your data is securely stored in the Amazon cloud. Your recordings are automatically deleted after 30 days, no action required – but you can also delete them sooner in the app.
Securing the data on your phone
Just like your online banking app, our alarm app is locked with a PIN code. After three attempts to unlock the app, your user is logged out and all data inside the app is wiped.
Securing data on the web
Your cameras are set up to upload images based on motion/sound detection. All cameras we’ve seen support sending recordings via a SSL encrypted connection to our mail server. We will delete the images from our mail servers within a few seconds. In case the alarm has been turned on, we keep a copy on our servers so you can play back the recording to validate what has happened. We use encrypted lines between your phone and our servers in the cloud. So every step is encrypted and data is stored only when needed.